Maroma, A Belmond Hotel, Riviera Maya - Punta Maroma

$$$$||View on mapPunta Maroma, MexicoCarret. Fed. 307 Km. 51, Punta Maroma, Mexico, 77710|
9.7
Perfect
|75 photos
Check rooms and rates
Check-in
Select date
Check-out
Select date
Rooms and Guests2 Guests, 1 room
Maroma, A Belmond Hotel, Riviera Maya - Punta Maroma
Carret. Fed. 307 Km. 51, Punta Maroma, Mexico, 77710·View on map
$$$$
Overall Score
Perfect
9.7Perfect
Cleanliness10.0
Facilities10.0
Staff10.0
Comfort9.7
Location9.5
Who stays here
Couples56%
Families20%
Groups10%
Business9%

Overview

Overall Score
Perfect
9.7Perfect
Cleanliness10.0
Facilities10.0
Staff10.0
Comfort9.7
Location9.5
Who stays here
Couples56%
Families20%
Groups10%
Business9%

5-star beachfront resort in Punta Maroma with Latin America's first Guerlain spa

Spa & Wellness

Maroma, A Belmond Hotel, Riviera Maya Punta Maroma houses Latin America's first Guerlain spa, a facility offering treatments rooted in Mayan wellness philosophy. Guests have access to a hydrotherapy circuit that includes a sauna, steam room, and cold plunge pool, all set within a tropical garden. The spa also provides fitness classes, personal training, and a full menu of body treatments such as body wraps, scrubs, and massages.

Rooms & Pools

The hotel has three outdoor freshwater swimming pools, including one designated adults-only for quieter relaxation. Rooms are designed with local materials and offer private bathrooms, balconies with sea or garden views, and amenities like an outdoor shower in select suites. Each stay includes daily a la carte breakfast, complimentary coffee delivery each morning, and use of bikes to explore the 81 hectare jungle property.

Dining Experiences

Two restaurants, Woodend and Casa Mayor, serve Mexican and international cuisine prepared by chefs recognized for their gastronomic contributions. Woodend offers an upsetting dinner menu in a romantic setting, while Casa Mayor serves breakfast, lunch, and dinner with options for vegetarian, vegan, and gluten-free diets. Bambuco bar presents craft cocktails and a wine list that highlights Mexican labels, and Freddy's Bar provides beachside drinks and snacks.

Activities & Surroundings

A panoramic observation tower on the property gives guests 360-degree views of the jungle and Caribbean Sea. The hotel runs an on-site Turtle Sanctuary that protects endangered sea turtles and offers educational talks. Nearby attractions include the Sian Ka'an Biosphere Reserve and the ancient Mayan ruins of Tulum, both reachable by car or guided excursion.

Boutique & Conservation

An on-site boutique features clothing, accessories, and home goods from sophisticated Mexican luxury designers, all handmade and one-of-a-kind. The hotel operates comprehensive conservation initiatives for local wildlife and biodiversity, including reforestation and waste-reduction programs. These efforts contribute to its status as a Top 100 Hotels & Resorts in the World property.

  • Spa: Latin America's first Guerlain spa with hydrotherapy circuit
  • Rooms: Junior suites and ocean-view rooms with private balconies
  • Dining: Two restaurants by internationally recognized chefs
  • Wellness: Daily yoga, nature walks, and Mayan-inspired rituals
  • Conservation: On-site Turtle Sanctuary and comprehensive biodiversity programs
  • Location: 40-minute drive from Cancun Airport, near Sian Ka'an Biosphere Reserve

Licence number: 008-007-005264/2025

Good to know
Check-in/Check-out
from 15:00-23:59
until 12:00
Amenities
Wireless internet is available in the entire hotel for free.
Other information
Breakfast
A continental breakfast is served at affordable prices. 
Pets
Pets are allowed on request.
Languages
English, Spanish, Italian, Portuguese
Building
Year renovated:2011
Number of rooms:72
Former name
Maroma Resort and Spa by Orient-Express
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Premium Suite
  • Max:
    2 persons
  • Bed options:
    1 King-size bed
Premium Beach Suite
  • Max:
    4 persons
  • Bed options:
    1 King-size bed
Two-Bedroom King Suite
  • Max:
    5 persons
  • Bed options:
    2 Single beds or 1 Queen-size bed
Show 14 more room typesLess

Facilities

Main facilities

Wi-Fi
Parking

Valet parking

24-hour services

24-hour reception

24-hour security

Babysitting

Babysitting/Child services

Swimming pool
Air conditioning
Facilities for kids

Children's menu

Cots

Board games

Private beach

Beach access

Private beach

Sun loungers

Beach umbrellas

Sports & Fitness

  • Fitness centre
  • Diving
  • Table tennis
  • Sports trainer

Services

  • Airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu

Spa & Leisure

  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Make up services

Room view

  • Garden view
  • Ocean view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • AM/FM alarm clock
Show all facilitiesHide facilities

Essential information about Maroma, A Belmond Hotel, Riviera Maya

💵 Lowest room price 539 £
📏 Distance to centre 200 m
✈️ Distance to airport 26.1 km
🧳 Nearest airport Aeropuerto de Playa del Carmen, PCM

Location

Carret. Fed. 307 Km. 51, Punta Maroma, Mexico, 77710
Address
The address has been copied.
Carret. Fed. 307 Km. 51, Punta Maroma, Mexico, 77710
Map view
Carret. Fed. 307 Km. 51, Punta Maroma, Mexico, 77710
  • City landmarks
  • Nearby
  • Restaurants
Paradise Beach
50 m
Restaurant
El Restaurante
390 m

Reviews of Maroma, A Belmond Hotel, Riviera Maya

The essence·from guest reviews·past 2 years

We read 269 guest reviews so you don’t have to

One honest summary, pulled from every verified stay – no scrolling through hundreds of reviews.

Guests say: exceptional stay
rated 9+
4.8/ 5
139 reviews
9.7/ 10
32 reviews
4.8/ 5
48 reviews
9.4/ 10
7 reviews

FAQ about Maroma, A Belmond Hotel, Riviera Maya

Which landmarks should we visit during our stay at the Maroma, A Belmond Hotel, Riviera Maya?
You can visit Mayan Water Complex, placed at a distance of 2.8 km from the Maroma, A Belmond Hotel, Riviera Maya or El Palenque Theater, which is 3.3 km away.
Which airport is the closest to Maroma, A Belmond Hotel, Riviera Maya hotel?
The closest airport to Maroma, A Belmond Hotel, Riviera Maya hotel is Aeropuerto de Playa del Carmen airport (30 km) and it is reachable with a 21-minute drive.
Does the 5-star Maroma, A Belmond Hotel, Riviera Maya provide an airport shuttle?
Bus shuttle is one of the services offered by the 5-star Maroma, A Belmond Hotel, Riviera Maya. Please inform the hotel staff about your estimated arrival time.
Can I have breakfast at the resort?
Yes, guests can enjoy breakfast, served daily in the restaurant of the resort.
What time is check-in and check-out at the hotel?
Guests of the hotel can check in from 15:00 to 23:59 and check out from 12:00 to 12:00. Late check-out is also available upon request.
What payment methods are available in the 5-star Maroma, A Belmond Hotel, Riviera Maya hotel?
At the 5-star Maroma, A Belmond Hotel, Riviera Maya hotel, guests can pay using сash, American Express, and Visa as well as other payment methods.
What are the room types offered by Maroma, A Belmond Hotel, Riviera Maya hotel?
Master Suite, Deluxe Family Suite, and Two-Bedroom Villa are among the room types available at Maroma, A Belmond Hotel, Riviera Maya hotel.
Which amenities are included in the rooms at the resort?
Specific suites at the resort boast views of the ocean and feature high-speed internet and a laptop safe for security reasons.
Is the staff at Maroma, A Belmond Hotel, Riviera Maya hotel multilingual?
Yes, the staff of Maroma, A Belmond Hotel, Riviera Maya hotel can assist you in English, Spanish, Italian, and Portuguese.
Does the resort offer facilities for guests with children?
Yes, the guests of the resort can take advantage of cots and a baby bath.
Which facilities are available in the Maroma, A Belmond Hotel, Riviera Maya?
Top locations of the Maroma, A Belmond Hotel, Riviera Maya include a private beach area and a restaurant, whereas guests' safety will be ensured with a safety deposit box and 24-hour security service.
What are the spa options at the hotel?
At a wellness area featured at the hotel guests can receive such spa procedures as beauty treatments, aromatherapy, and reflexology. Additionally, mud baths, a steam room, and a treatment room are offered on-site.
Is there a swimming pool in the Maroma, A Belmond Hotel, Riviera Maya?
Yes, the Maroma, A Belmond Hotel, Riviera Maya features a swimming pool.
Check rooms and rates
Check-in
Select date
-
Check-out
Select date
Rooms and Guests2 Guests, 1 room